Frequently asked questions
The questions we hear most at the desk, from pricing to walk-ins.
Before you book
What people ask us at the desk
Que se passe-t-il si une cliente annule ou arrive en retard ?
Please give 24 hours notice to cancel or move an appointment.
How much is a balayage?
It depends on your stylist level, because rates differ between new talent, senior and master. Bring a photo of the shade you like and the stylist can tell you what your hair needs to get there.
Do you take walk-ins?
We book appointments online, so the surest way to get a chair is to book a slot. Weekday evenings are on the booking page if your days are full.
Who do you welcome in the salon?
Women and men. Curly hair, straight hair, a color you want to change: tell the stylist what you have been doing to it and what you want next.
What if I need to cancel or move my appointment?
Let us know as early as you can. The slot then goes to someone on the waiting list, and you keep your usual place in the schedule.
Do you do house calls?
No, all our services are done in the salon on South Congress.